Business Description

In April 2001, Mail Boxes Etc., Inc., the world's largest franchisor of retail shipping, postal and business service centers, became a subsidiary of UPS, the world's largest express carrier and package delivery company. In 2003, the company introduced The UPS STORE franchise opportunity to offer franchisees and customers the best of both businesses. With over 5,800 The UPS Store and Mail Boxes Etc. locations in more than 75 countries and territories, the network is the global leader in its market.

Franchisor Background

Year Established:  1980

Franchising Since:  1980

Operating Units:
Franchised Units:	4,744	100%
Company-Owned Units:	0	0%
Total Operating Units:	4,744	100.0%
Minority Representation Units Owned by Minorities: African-American: 0 Asian-American: 0 Hispanic: 0 Native American: 0 Other: 0 Specific Minority   Program(s) in place: Although we strongly support the objectives of the NMFI, we do not yet have any specific programs in place at this time.
Geographic Distribution: U.S.: 4,400 92.7% In 50 States Canada: 344 7.3% In 10 Canadian Provinces International: 0 0% In 0 Foreign Countries   Total: 4,744 100.0%

North America:
States/Provinces with the largest number of operating units:

Density	Units
1. California	662
2. Florida	411
3. Texas	279

Registered in Following Registration States: California, Florida, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, Wisconsin, District Of Columbia

Financial Requirements

Investment:
Minimum Net Worth:	$NA
Cash Investment:	$15K
Total Investment:	$154.9-293.5K
Average Total Investment:	$224K
Fees:
Initial Franchise Fee:	$29,950
Average Franchise Fee:	$30K
On-Going Royalty:	5%
Average Royalty:	5%
Advertising Fee:	3.5%

Average Number of Employees: 2 Full-time, 2+ Part-time

Space Needs (in square footage): 1,200-1,800

Preferred Sites: Storefront, Strip Center, Regional Mall

Other Sites: Non-Traditional

Encourage Conversions? Yes

Earnings Claims Provided?: No

Franchisee Qualifications
Ranked from 1 (unimportant) to 5 (important):
Financial Net Worth:	5
General Business Experience:	4
Specific Industry Experience:	3
Formal Education:	3
Psychological Profile:	3
Personal Interview(s):	5
Terms of Contract
Term of Initial Contract:	10 Year(s)
Term of Renewal Period:	10 Year(s)
Passive Ownership:	Allowed, But Discouraged
Area Development Agreements?	Yes, for 0 Year(s)
Sub-Franchising Contracts?	No
Franchisees Allowed to Expand Within Territory?	No
Support and Training
International Franchise Association:	Yes
Canadian Franchise Association:	Yes
Franchisee Association/Member:	Yes, Member
Size of Corporate Staff:	400
Site Selection Assistance?	Yes
Lease Negotiation Assistance?	Yes
Financial Assistance?	Yes, Direct
Marketing Support:
Co-Op Advertising:	Yes
National Advertising:	Yes
Regional Advertising:	Yes
Local Advertising:	Yes
Marketing Materials:	Ad Slicks, Brochures, Coupons/rebates, Direct Mailers, Promotional Items, Radio Ads, Site Signs, Television Ads
Additional Services:	Grand Opening, Newsletter, Online Extranet, Press Releases, Sales Strategies
Other Marketing Support:	promotional store marketing kits
On-Going Support:
Central Data Processing:	Included in Fees
Central Purchasing:	Included in Fees
Field Operation Evaluation:	Included in Fees
Field Training:	At Additional Cost
Initial Store Opening:	At Additional Cost
Inventory Control:	Not Applicable
Franchisee Newsletter:	Included in Fees
Regional or National Meetings:	At Additional Cost
800 Telephone Hotline:	Included in Fees
Training:
1. San Diego, CA	2 Weeks
2. Local Certified Franchise Training Center	2 Weeks
Expansion Plans
Projected New Units Over Next 12 months: 183 U.S.: Yes, All United States Canada: Yes, All Canada Overseas: Yes, All Countries	Request Franchisor Info   Submit an online form to receive information from UPS Store, The.   •  UFOC