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Computer Troubleshooters

Yes, we actively support the inclusion and development of minority-owned franchises in the Computer Troubleshooters system.

Computer Troubleshooters
755 Commerce Dr., # 412
Decatur, GA 30030
800#: (877) 704-1702
Tel: (770) 454-6382
Fax: (770) 234-6162
E-mail: info@comptroub.com
Web Site: www.comptroub.com
Contact: Mr. Chip Reaves, National Director


COMPUTER TROUBLESHOOTERS is the world's largest and best computer service franchise. Over 420 locations in 20 countries provide personal, friendly on-site services to business and residential customers. See www.comptroub.com




Franchisor Background

Established: 1997
First Franchise: 1997
Franchise Units: 440
Company-Owned Units: 1
Total Units: 441

Distribution:
> North America -- Operations in 33 States, 3 Provinces
> States/Provinces with Greatest Density: 20 in TX, 17 in PA, 16 in NJ

Units Owned by Minorities:
>African-American: 3%
>Hispanic: 3%
>Asian-American: 6%
>Native American: 1%
>Other: 7%

Average Number of Employees: 1 FT, 0 PT (FT = Full Time, PT = Part Time)
Space Needs: NA SF; HB (for abbreviations click here)


Financial Requirements

Cash Investment: $22-26K
Total Investment: $22-26K
Average Total Investment: $24K
Minimum Net Worth: $20K

Fees
>Franchise: $14.5K
>Average Franchise Fee: $14K
>Royalty: $290/Mo.
>Advertising: $140/Mo.

Provide Earning Claim Statement: No


Terms of Contract

Term of Contract (Years): 10/10
Passive Ownership: Discouraged
Area Development Agreements:No
Sub-Franchising Contracts: Yes
Expand In Territory:Yes


Franchisor Support and Training Provided

Site Selection Assistance:Yes
Lease Negotiation Assistance: NA
Cooperative Advertising: NA
Franchisee Assoc. / Member: No
Size Of Corporate Staff: 5
On-Going Support: d,G,h,i (for an explanation click here)
Training: 2 - 3 Days Atlanta, GA or other facility.
Specific Minority Program(s) in Place: Although we strongly support the objectives of the NMFI, we do not yet have any specific programs in place at this time.


Franchisor's Specific Expansion Plans

U.S.: All United States


Note: NR = No Response by Franchisor.
For a sample questionnaire click here.

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